Q:HOW DO I CARE FOR MY TUTU?

A: When you receive your item in the mail hang it up on a coat hanger and ''fluff'' the layers of tulle out and straighten then up if they are ruffled , tutus that are embellished with silk flowers /ribbon or other garnishes are unlikely to survive a tumble in the washing machine so I advise to either hand wash gently or spot clean to keep your tutu at it's best keep on a hanger when not in use this will ensure it keeps the fluff and puff look and does not alter the shape of your tutu in anyway.

Q: DO YOU SHIP OUTSIDE OF THE UK ?
A :yes we ship internationally , Shipping costs will be determined by weight of product(s)

Q: I WANT A LARGER SIZE BUT THE SIZE I REQUIRE IS NOT LISTED ...?

A:Feel free to drop me an email letting me know what you require and I will work with you to fulfill your request I take custom orders for any size or length tutu or item.

Q:DO YOU OFFER PROMOTIONS FOR ORDERS OVER A CERTAIN AMOUNT?

A:Yes we offer free shipping of orders over $100

Q:HOW LONG WILL MY ORDER TAKE TO ARRIVE FROM TIME OF CHECK OUT?

A:Expected delivery Times are between vary due to the items being custom made My Items come from the UK so your shipping will be Via  International Airmail unless you are also in the UK, INTERNATIONAL shipping can take anything between 2 to 4 weeks maximum , smaller items tend to arrive sooner than the above stated time.

Q:WHICH POSTAL SERVICE DO YOU USE?

A:We use  ROYAL MAIL first class recorded delivery for extra insurance and safe delivery of your products.